Accredited National Qualifications

In partnership with Humanagers Pty Ltd
(a Registered Training Organisation), we develop and deliver tailored programs in the following Nationally Recognised (AQTF):
  • Certificate III in Government
  • Certificate IV in Government
  • Diploma in Government
  • Diploma in Government (Management)
  • Diploma in Government (Project Management)
  • Advance Diploma in Government
  • Workplace Training and Assessment (TAA)
  • Certificate IV in Front Line Management

Leadership Development

Support your leaders to lead! The strategic development of leadership at all levels has become an organisational imperative and often the difference between business success and mediocrity. We can help you meet that challenge by providing tailored leadership programs designed to develop and grow the leadership and management capabilities of staff, whether they are at the beginning of their leadership journey or already making an impact.

The following Modules are examples only and will be tailored and built around the needs and priorities of your organisation.

Leaders Thinking Strategically

  • Understanding the Organisation’s Context
  • Strategic Thinking
  • Driving Vision, Mission, Values
  • Connecting Corporate and Business Unit Planning

Leadership and Me

  • Contemporary thinking on Leadership
  • My leadership style
  • Building my profile and competence
  • My leadership goals
  • Building resilience and emotional intelligence
  • Managing self

Leaders Managing People

  • Leaders building teams
  • Leaders managing performance
  • Leaders building constructive interpersonal relationships
  • Leaders managing change

Leaders Taking Action

  • Customer Focused Service
  • Implementing Plans
  • Achieving Outcomes
  • Engaging internal and external stakeholders
  • Participative decision making
  • Innovation and Continuous Improvement

Customised Professional Development Training


  • Change management
  • Conflict management
  • Customer service
  • Emotional intelligence
  • Interpersonal and communication skills
  • Staff selection skills

Managing Performance

  • Performance Management Model
  • Giving Feedback
  • Dynamics in Relationships
  • Managing Unsatisfactory performance


  • Developing optimism and resilience
  • How to have more fun at work
  • Surviving the silly season

Presentation, Training and Facilitation

  • Facilitation skills
  • Presentation skills
  • Train the trainer

Self management

  • Building a professional profile
  • Image and style
  • Writing job applications and interview skills
  • Managing up
  • Networking
  • Women’s development

Team Leader/Supervisor

  • Leading Effective Teams
  • Introduction to Supervision
  • Situational Leadership II®

Delivery of Customer Designed Training

Have you designed and developed your own training program and materials and looking for dynamic facilitators to deliver and bring the program alive? We have a proven track record in delivering customer designed programs, moving beyond the nuts and bolts of the program to engage and excite participants and achieve the learning outcomes expected. We can also co-facilitate in partnership with your own organisational topic experts.   

Individual Psychometric Profiling

Do you need to build greater appreciation of the diverse work and communication styles of your staff or do you need to work more productively and collaboratively with your manager, a mentoree, staff member or whole team? We are able to offer a range of psychometric and personality profiling tools that facilitate the development of enhanced communication and team work. These can be undertaken in one-on-one, pairs or team settings.

  • Team Management Profile (TMP)
  • Hermann Brain Dominance Instrument (HBDI)
  • Myers-Briggs Type Indicator (MBTI)
  • What Makes People Tick?